Health permissions are optional
Oura Ring, Apple Health and Android Health Connect access should only be used when the user gives permission. Connected data adds context to the same SomnoRoute workflow; it is not required for every night and not every metric will be available for every user.
Reports should stay conservative
SomnoRoute can describe patterns, comparisons, and trends. It should not say that a pattern proves a condition, confirms a diagnosis, or explains a medical cause with certainty.
Support requests should avoid sensitive detail
When users contact support, the first message should focus on the device type, app version, and the issue itself. They should not be asked to send medical details in a public support or deletion email.